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Ryanair empowers cabin crew with new employee app built on AWS

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The article discusses how Ryanair, Europe's largest airline, worked with Amazon Web Services (AWS) to develop a new cabin crew app called Ryanair Connect, empowering its 15,000 cabin crew members.

Specifically, the article covers:

  • The complex scheduling challenge Ryanair faced with managing cabin crew schedules across multiple bases and thousands of flights daily
  • How Ryanair got the idea for the app after a visit to an Amazon fulfillment center and seeing Amazon's employee app
  • The collaboration between Ryanair and AWS teams to build Ryanair Connect using AWS serverless services and an event-driven architecture
  • Key features of Ryanair Connect, such as real-time schedule visibility, shift swap requests, and standby crew management
  • The successful launch of Ryanair Connect and the roadmap for further improvements, including exploring generative AI capabilities


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