InterVision accelerates AI development using AWS LLM League and Amazon SageMaker AI
Machine Learning Blog
InterVision accelerated AI development for municipal contact centers using the AWS LLM League program and Amazon SageMaker, focusing on enhancing their ConnectIV CX solution for community engagement services.
- Used AWS LLM League to fine-tune large language models for municipal service scenarios
- Leveraged Amazon SageMaker JumpStart to develop specialized AI models
- Demonstrated how fine-tuning smaller models can be cost-effective and efficient
- Developed a competitive, gamified approach to AI model development
- Created a customized model for handling municipality-specific procedures
The program enabled InterVision to compress their AI development cycle, enhance customer interactions, and develop practical generative AI solutions for local government services.
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