
    Amazon Connect Outbound Campaigns now supports calling to Poland in Europe (Frankfurt) and Europe (London) regions, enabling proactive communication across voice, SMS, and email for various business use cases.


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Amazon Connect has expanded its Outbound Campaigns service to support calling in Poland, specifically in the Europe (Frankfurt) and Europe (London) regions.
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<li>Enables proactive communication through voice, SMS, and email</li>
<li>Supports use cases like delivery notifications, marketing, appointment reminders, and debt collection</li>
<li>Offers real-time audience segmentation using unified customer data</li>
<li>Provides an intuitive UI for campaign management, targeting, and analytics</li>
<li>Eliminates complex integrations and direct AWS Console access</li>
<li>Can be enabled within the AWS Connect Console</li>
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This expansion makes Amazon Connect the only Contact Center as a Service (CCaaS) platform offering native support for both inbound and outbound engagement across multiple channels in a single application.
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