Introducing Amazon CloudWatch Omni: collaborative AI-powered observability for your applications

This article introduces Amazon CloudWatch Omni, an AI-powered observability experience for applications and AI agents built on OpenTelemetry with enterprise SSO access.

• Collaborative workspace accessible via dedicated URL with IAM Identity Center SSO, no AWS Console required
• Automatic service discovery and dependency mapping with dynamic topology visualization
• Amazon DevOps Agent correlates signals, identifies root causes, and suggests mitigation steps during investigations
• Application-centric organization with Spaces grouping applications and associated telemetry
• Natural language queries to analyze telemetry data and surface insights
• Automatic alarm tuning based on declared availability targets and latency budgets
• Supports OpenTelemetry Protocol (OTLP) endpoints for non-AWS workloads
• No reconfiguration needed for existing CloudWatch data; all telemetry immediately available

CloudWatch Omni streamlines incident response by centralizing observability context, enabling cross-team collaboration, and automating investigation workflows with AI assistance.