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How Pariveda built real-time clinical voice notes for Henry Schein One using Amazon Nova and Amazon Bedrock AgentCore

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This article describes how Pariveda and AWS built a real-time voice documentation system for Henry Schein One's dental practice management platforms using Amazon Nova and Amazon Bedrock AgentCore.

  • Reduces clinical documentation time by 65-70% with real-time note generation during patient visits
  • Integrates directly into existing Ascend and Dentrix practice management systems via micro frontend architecture
  • Uses Amazon Transcribe for streaming speech-to-text and Amazon Nova 2 Lite for structured clinical note extraction
  • Applies Amazon Bedrock Guardrails for content filtering and protected health information redaction
  • Processes 1.35 million exams monthly with 300-400 model invocations per minute at production scale
  • Implements chunk-level processing to maintain predictable latency regardless of appointment length
  • Enforces security through AWS KMS encryption, IAM access control, and full audit trails via CloudWatch and CloudTrail

The solution demonstrates that production-scale real-time clinical AI can be embedded within existing healthcare systems through careful architectural design prioritizing latency, structured output, and operational governance.



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