
Amazon QuickSight dashboards integrated with AWS Systems Manager enable organizations to create a unified, comprehensive view of support cases across multiple AWS accounts for better visibility and faster issue resolution.


<div><p>This article explains how to create a unified dashboard for AWS support cases across multiple accounts using Amazon QuickSight, AWS Systems Manager, and related services.</p><ul><li>Automate support case collection across AWS accounts using Systems Manager maintenance windows</li><li>Export support case data to S3 as CSV files on a scheduled basis</li><li>Use AWS Glue crawler to catalog support case data from S3</li><li>Create Athena views to query and organize support case information</li><li>Build interactive QuickSight dashboards with multiple visualization types</li><li>Visualizations include clustered bar charts, donut charts, word clouds, and data tables</li><li>Requires Business or Enterprise AWS support plan and single AWS Organization</li><li>Solution provides centralized visibility for cloud operations teams across business units</li></ul><p>This solution enables organizations to track, analyze, and prioritize AWS support cases across multiple accounts in a single dashboard, improving operational visibility and response times.</p></div>


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