How AWS helped Altron Group accelerate their vision for optimized customer engagement
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This article describes how Altron Group partnered with AWS to build a data-driven customer engagement platform using AWS services and methodologies.
- Altron used AWS Data-Driven Everything workshops to develop data strategy and cloud modernization
- Two key use cases identified: B2B account intelligence dashboards and data quality governance
- 4-day AWS Immersion Day built prototype ingesting 21 data sources into unified views
- Architecture uses AWS Glue for ETL, Amazon Athena for querying, Amazon QuickSight for BI dashboards
- AWS Step Functions orchestrates Glue jobs; AWS Glue Data Quality ensures data integrity
- Sales teams now access unified dashboards on desktop and mobile with real-time insights
- Foundation established for scalable data lake with governance controls across operating companies
Altron successfully transformed siloed operations into a collaborative, data-driven organization by implementing a working prototype that unified customer data across geographies and systems.
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