This article announces the general availability of Analytics on Amazon Lex, a new feature providing insights into conversational bot performance.

• Overview dashboard displays key metrics including conversation count and intent recognition rates
• Intent performance page identifies where conversations succeed and fail
• Conversational flow visualizations show how users navigate across intents
• Individual conversation viewing enables qualitative assessment of specific interactions
• Available in all AWS regions where Lex V2 operates

Analytics on Amazon Lex enables developers to optimize bot performance through data-driven insights and prebuilt dashboards, improving customer experience.