
Build a centralized analytics pipeline using EventBridge, Lambda, S3, Glue, and QuickSight to aggregate and visualize AWS support cases across multiple member accounts in a single dashboard.


<div><p>This article explains how to build a centralized analytics pipeline for managing AWS support cases across multiple accounts using AWS services.</p><ul><li>Use EventBridge and Lambda to ingest support case data from member accounts in real time</li><li>Store raw data in S3, then clean and transform using AWS Glue DataBrew</li><li>Catalog data with Glue crawlers and query with Amazon Athena</li><li>Visualize insights in Amazon QuickSight dashboard from central account</li><li>Use CloudFormation StackSets to deploy resources across member accounts</li><li>Requires Business or Enterprise AWS support plan for member accounts</li><li>EventBridge limitation restricts deployment to US East (N. Virginia) region only</li><li>Includes detailed setup steps for permissions, infrastructure, and dashboard creation</li></ul><p>This solution enables organizations to monitor and analyze support cases across hundreds of AWS accounts through a single unified dashboard, eliminating the need for manual account switching.</p></div>


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