
Amazon Connect now supports AWS CloudFormation for routing profiles and queues, enabling programmatic deployment of contact center configurations with version control, change tracking, and automated rollback capabilities.


<div><p>This article announces CloudFormation support for Amazon Connect routing profiles and queues, enabling infrastructure-as-code deployment for contact center configuration.</p><ul><li>CloudFormation now supports routing profiles and queues alongside other Connect resources</li><li>Enables programmatic, secure, and repeatable deployment of contact center configurations</li><li>Reduces manual configuration errors and improves consistency</li><li>Provides version control and automated rollback capabilities for changes</li><li>Available in all AWS regions where Amazon Connect is offered</li></ul><p>Amazon Connect now offers infrastructure-as-code capabilities for routing profiles and queues, streamlining contact center deployment and management.</p></div>


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