
QModo AI built an AWS-powered mobile app that uses AI and serverless technology to help facility management technicians quickly access equipment repair information and knowledge, reducing downtime and preserving institutional expertise.


<div><p>This article describes how AWS Partner QModo AI built a facility management app using AWS services to help maintenance technicians quickly access repair information and knowledge.</p><ul><li>QModo app connects technicians with repair documentation and videos instantly on-site</li><li>Uses Amazon Lex for voice-activated search and Amazon Kendra for intelligent enterprise search</li><li>Serverless architecture with AWS Lambda, Amplify, and AppSync enables rapid scaling</li><li>Helps transfer institutional knowledge from retiring technicians to new staff</li><li>Supports CGL's 400+ technicians managing 25 million square feet of facilities</li><li>Reduces time spent searching for repair information from up to one hour</li><li>Plans to add video collaboration features using Amazon Chime</li></ul><p>QModo's AI-powered solution on AWS streamlines facility management by delivering critical repair knowledge directly to technicians' phones, improving efficiency and knowledge transfer.</p></div>


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