Amazon Connect launches flows UI toolbar and ability to add notes
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This article announces new UI enhancements to the Amazon Connect flow designer, improving workflow management and documentation capabilities.
- New toolbar with undo/redo shortcuts and action history
- Copy and paste shortcuts now accessible via toolbar
- Add notes to flows for documentation and task tracking
- Attach notes to specific flow blocks
- Search notes functionality via toolbar
- Available in all AWS regions where Amazon Connect operates
These updates enhance the Amazon Connect flow designer with better editing controls and documentation features for contact center workflows.
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