
Sapphire Systems successfully migrated over 80% of its customers to AWS within nine months, exiting physical data centers and achieving 15% reduction in service tickets while accelerating its cloud-first strategy.


<div><p>This article details how Sapphire Systems successfully migrated its SAP Business One infrastructure from on-premises data centers to AWS, achieving significant business improvements.</p><ul><li>Migrated over 80% of customers to AWS cloud hosting within 12 months</li><li>Exited two UK physical data centers using AWS Migration Acceleration Program framework</li><li>Built "Sapphire Beyond" platform supporting SAP Business One on HANA and SQL Server</li><li>Implemented AWS security services: Audit Manager, Macie, Security Hub, CloudTrail, Backup</li><li>Achieved 15% reduction in service tickets and improved customer satisfaction scores</li><li>Reached all-cloud business status 18 months ahead of schedule</li><li>Launched Cloudflex4 offering fixed-price SAP B1 upgrades and cloud migration</li></ul><p>Sapphire's AWS migration demonstrates how enterprise service providers can accelerate cloud transformation while improving customer experience and operational efficiency.</p></div>


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