This article outlines a four-step framework for launching successful data literacy programs in public sector organizations, developed by Coursera based on work with 200 government agencies worldwide.

• Data literacy skills correlate with 72% higher job satisfaction among workers with advanced digital skills
• Only 21% of global workforce confident in data literacy despite 87% recognizing data as workplace asset
• Step 1 (Plan): Define objectives, identify learners, assign ownership, establish success metrics
• Step 2 (Curate): Select relevant content from trusted partners in varied formats (videos, projects, certificates)
• Step 3 (Engage): Build lifelong learning culture with top-down leadership buy-in and regular learning opportunities
• Step 4 (Measure): Track engagement, skills proficiency, and agency outcomes to optimize programs
• Philippines DOST program achieved 45% promotion rate and 75% work quality improvement among participants

The framework helps public sector agencies systematically build data literacy programs that improve employee satisfaction, organizational efficiency, and service delivery to citizens.