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Use custom metadata created by Amazon Comprehend to intelligently process insurance claims using Amazon Kendra

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This article discusses how to intelligently process insurance claims using Amazon Kendra and custom metadata generated by Amazon Comprehend.

Specifically, the article covers:

  • Training Amazon Comprehend custom classifiers and entity recognizers to identify document types (e.g. home, auto, life insurance) and extract relevant entities (e.g. insurance company, policy number)
  • Creating Amazon Comprehend endpoints for real-time classification and entity detection
  • Developing a Lambda function to invoke Comprehend endpoints and enrich documents with custom metadata during Kendra ingestion
  • Creating a Kendra index, ingesting documents, and using the custom metadata to enable filtering and faceted search
  • Conclusion highlighting the benefits of using custom Comprehend models with Kendra for intelligent document processing


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