MuleSoft adopted an innovative cloud operating model that combined an oversight lake house with a self-serve Cloud Central Portal to drive decision-making and accountability for Well-Architected goals across engineering teams, leading to increased cloud maturity.

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<p>This article discusses MuleSoft's innovative approach to developing a Cloud Operating Model to achieve cloud operations excellence and Well-Architected goals.</p>
<p>Specifically, the article covers:</p>
<ul>
<li>MuleSoft's challenges with controlling cloud costs and decentralizing decision-making</li>
<li>Their innovation of a Cloud Oversight Engineering Framework and Cloud Operating Model</li>
<li>Their journey in collaborating with stakeholders, leveraging AWS resources, and reducing costs</li>
<li>Implementation details of the Cloud Oversight Lake House and Cloud Central Portal</li>
<li>Conclusion on the importance of having goals, a straightforward model, and leadership support</li>
</ul>
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Why a Cloud Operating Model?

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