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Enhance Kubernetes Operational Visibility with AWS Chatbot

AWS Cloud Operations Blog



This article discusses how to enhance operational visibility for Amazon Elastic Kubernetes Service (Amazon EKS) workloads using AWS Chatbot to receive real-time notifications in Microsoft Teams chat channels.

Specifically, the article covers:

  • Setting up AWS Distro for OpenTelemetry (ADOT) to collect metrics from Amazon EKS and send them to Amazon CloudWatch
  • Creating an Amazon CloudWatch alarm based on a metric threshold and configuring it to send notifications to an Amazon SNS topic
  • Integrating AWS Chatbot with a Microsoft Teams channel to receive notifications from the SNS topic
  • Customizing AWS Chatbot notifications with additional context, remediation steps, and action buttons
  • Troubleshooting and remediating issues directly from the Teams channel using CloudWatch dashboards, logs, and CLI commands


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