Sneak peek: Upcoming AWS sessions on generative AI at Enterprise Connect
Contact Center Blog
Here is a summary of the article:
This article provides a sneak peek at upcoming AWS sessions on generative AI at the Enterprise Connect conference from March 25-28, 2024. Specifically, the article covers:
- A keynote panel discussing whether generative AI is delivering business value for enterprise customer experience (CX)
- An expo theater session showcasing how Amazon Q, a generative AI assistant, can boost team productivity
- A keynote fireside chat addressing how generative AI is changing business productivity, customer service, and employee experience
- AWS being selected as a finalist for the "Most Innovative Use of AI" award for Amazon Q at Enterprise Connect
- An invitation to connect with AWS at the conference through demos, in-booth sessions, and in-person meetings
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