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Six E-Commerce Essentials for Running Your SMB in the Cloud

AWS Smart Business Blog

This article discusses six essential aspects for running a successful e-commerce business on AWS for small and medium-sized businesses (SMBs).

Specifically, the article covers:

  • Investing in customer experience, including using Amazon Cloud Search and Amazon Personalize for intuitive interfaces
  • Modernizing customer support across channels with Amazon Connect and Freshdesk
  • Getting real-time insights into sales performance using Amazon Redshift and Amazon QuickSight
  • Creating user-friendly, omnichannel designs with help from AWS Partner Network consultants
  • Attaining search engine visibility by optimizing Core Web Vitals with Amazon CloudFront
  • Streamlining secure shopping carts and payment processes, such as with AWS Web Application Firewall (WAF)

The article highlights the benefits of running e-commerce on AWS, including scalability, flexibility, and cost-efficiency, while leveraging AWS services tailored for SMBs.

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