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Automate incident reports from AWS Systems Manager Incident Manager

AWS Cloud Operations Blog



This article describes a solution to automate the generation and storage of incident reports from AWS Systems Manager Incident Manager in Amazon S3. The solution leverages various AWS services including CloudFormation, S3, IAM, Systems Manager Automation, State Manager, and Incident Manager.

Specifically, the article covers:

  • Prerequisites: An AWS account and Incident Manager setup
  • Solution workflow: How the CloudFormation template deploys required resources like S3 bucket, Automation runbook, IAM roles, and State Manager association
  • Walkthrough: Step-by-step instructions to deploy the solution using CloudFormation, generate on-demand reports using Automation, and download reports from S3
  • Cleanup: Instructions to delete the created resources
  • Conclusion: Benefits of automating incident report generation, uncovering trends, and improving efficiency and security


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