Slack delivers native and secure generative AI powered by Amazon SageMaker JumpStart

The article discusses how Slack, a Salesforce company, is collaborating with Amazon SageMaker JumpStart to power Slack AI's initial search and summarization features while providing safeguards for securely using large language models (LLMs). Slack is using SageMaker JumpStart to host industry-leading third-party LLMs on its own AWS infrastructure, keeping customer data in-house and upholding security and compliance standards.

Specifically, the article covers:

• Overview of SageMaker JumpStart and its foundation models
• Slack AI's native generative AI capabilities for enhanced search, conversation summaries, and daily digests
• The solution architecture, including hosting LLMs on Slack's AWS instances, using SageMaker instance types and routing strategies for optimal performance and latency
• Benefits for Slack, such as access to state-of-the-art models while prioritizing security and privacy
• Conclusion highlighting Slack's ability to deliver rich generative AI features securely through this collaboration