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Create natural conversations with Amazon Lex QnAIntent and Amazon Bedrock Knowledge Bases

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This article shows how to create natural conversations with Amazon Lex QnAIntent and Knowledge Bases for Amazon Bedrock. It allows customers to ask questions in natural language and receive contextual, conversational responses from curated knowledge sources.

Specifically, the article covers:

  • Solution overview and prerequisites
  • Creating an Amazon Lex bot
  • Uploading content to Amazon S3
  • Creating a knowledge base
  • Adding QnAIntent to the Amazon Lex bot
  • Updating the confidence threshold
  • Adding additional steps like closing responses
  • Clean up instructions
  • Conclusion highlighting the benefits of natural conversations through QnAIntent


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