Integrate AWS Cost Anomaly Detection Notifications with IT Service Management Workflow – Part 2 ServiceNow

This article discusses how to integrate AWS Cost Anomaly Detection notifications with ServiceNow IT Service Management (ITSM) workflow to automate incident management.

Specifically, the article covers:

• Architecture overview of the integration using AWS Lambda, SNS, and ServiceNow Scripted REST API
• Prerequisites: AWS Cost Anomaly Detection, SNS Topic, ServiceNow developer instance
• Implementation steps: Configuring Scripted REST API in ServiceNow, deploying AWS CloudFormation template, testing with sample JSON
• Conclusion: Benefits of automating incident management for cost anomalies and potential enhancements