Evaluate conversational AI agents with Amazon Bedrock

This article introduces Agent Evaluation, an open-source solution for evaluating and validating conversational AI agents built using Amazon Bedrock. It allows developers to streamline the testing process by defining test plans and automating the evaluation of agent responses against expected results.

Specifically, the article covers:

• Overview of Agent Evaluation and how it works
• A use case for testing an insurance claim processing agent
• Steps to configure and run test plans using Agent Evaluation
• Integration of Agent Evaluation with CI/CD pipelines
• Considerations for choosing evaluator models and cost optimization
• Conclusion and recommendations for using Agent Evaluation