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Discontinuation of NICE EnginFrame effective September 25th, 2025

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The article announces that AWS will discontinue the NICE EnginFrame service effective September 25th, 2025. Current users can continue to use it until then, but no new sign-ups or renewals will be accepted.

Specifically, the article covers:

  • Discontinuation of NICE EnginFrame on September 25th, 2025
  • AWS will continue providing security updates until the end-of-support date
  • Recommendation to contact NI-SP, an AWS partner, for continued EnginFrame usage after the discontinuation date
  • Clarification that NICE DCV will continue to be supported by AWS
  • Conclusion thanking customers and inviting feedback


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