Boost contact center efficiency with Amazon WorkSpaces and Thin Client
Desktop & Application Streaming Blog
The article promotes an AWS re:Invent session on using Amazon WorkSpaces and Thin Client to boost contact center efficiency. It highlights the benefits of this solution for managing a high turnover workforce, protecting company and customer data, and reducing end-user computing costs.
Specifically, the article covers:
- The session details (title, speakers, date/time, venue)
- How the solution using WorkSpaces, Thin Client, and Amazon Connect can maximize agent productivity while protecting data
- The potential to cut end-user computing costs by up to 50%
- An invitation to attend the session and visit the EUC booth at re:Invent
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