AWS Account vending by integrating ServiceNow with AWS Control Tower Account Factory for Terraform

This article details how to integrate ServiceNow with AWS Control Tower Account Factory for Terraform (AFT) to automate AWS account provisioning, creating a self-service workflow for organizations.

• The solution uses AWS services like API Gateway, CodeBuild, and Lambda to create a seamless account vending process
• Key steps include creating a ServiceNow catalog request that triggers an API to initiate account creation
• The AFT framework processes the request and provisions a new AWS account based on specified parameters
• After account creation, a response is sent back to ServiceNow to close the service request
• Provides organizations with an automated, compliant method of creating AWS accounts through their existing IT service management tool

The integration allows business teams to request AWS accounts through ServiceNow while maintaining governance and control through the AFT framework.