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Best Buy improves in-store customer experience using SD-WAN, powered by AWS Transit Gateway Connect and Fortinet FortiGate

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Best Buy improved its in-store customer experience by implementing an SD-WAN solution using AWS Transit Gateway Connect and Fortinet FortiGate, enhancing network connectivity across its 1,000+ stores.

  • Reduced network latency by 20% from stores to AWS
  • Implemented a resilient network architecture using Fortinet FortiGate virtual appliances
  • Utilized AWS Transit Gateway Connect with dual BGP peering sessions for redundancy
  • Deployed two high-availability VM pairs per region to manage store network traffic
  • Enabled faster inventory syncing, real-time supply chain information, and personalized customer experiences

The solution allows Best Buy to efficiently connect its stores to cloud-based workloads, improving application response times and overall customer service.



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