Building an AIOps chatbot with Amazon Q Business custom plugins
Machine Learning Blog
This article demonstrates how to build an AIOps chatbot using Amazon Q Business custom plugins to enable natural language interaction with AWS infrastructure.
- Allows users to query and manage AWS resources like S3 buckets and EC2 instances using conversational language
- Uses custom plugins with OpenAPI schemas to integrate different enterprise systems
- Supports actions like:
- Finding S3 buckets with public access
- Blocking public access to S3 buckets
- Identifying EC2 instances with specific open ports
- Closing unwanted ports on EC2 instances
- Deployed using AWS SAM template with services like API Gateway, Lambda, and IAM Identity Center
- Reduces manual intervention and simplifies cloud operations
The solution demonstrates how natural language AI can transform IT operations by providing an intuitive interface for managing complex cloud infrastructure.
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