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How Smartsheet reduced latency and optimized costs in their serverless architecture

Architecture Blog



This article details how Smartsheet optimized its serverless architecture to reduce latency and improve cost-efficiency using AWS technologies.

  • Implemented serverless event processing using Amazon SQS and AWS Lambda
  • Reduced P95 latency by 83% using provisioned concurrency
  • Adopted dynamic auto-scaling of provisioned concurrency based on traffic patterns
  • Switched to AWS Graviton architecture, saving 20% on Lambda function costs
  • Used different auto-scaling thresholds for interactive and asynchronous functions

Key optimization techniques included fine-tuning Lambda functions, using Graviton2, and implementing provisioned concurrency with auto-scaling to match dynamic workloads.



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