KMITL transforms prospective student guidance with Amazon Bedrock
Public Sector Blog
King Mongkut's Institute of Technology Ladkrabang (KMITL) has developed Knowva, a generative AI virtual assistant powered by Amazon Bedrock to transform prospective student guidance.
- Provides 24/7 instant responses to student inquiries about programs, admissions, and careers
- Supports multilingual communication in Thai and English
- Handles thousands of concurrent user inquiries during educational exhibitions
- Uses Anthropic Claude through Amazon Bedrock to generate contextual responses
- Increased student satisfaction by 60% compared to previous traditional guidance methods
The solution helps KMITL optimize staff resources by automating routine inquiries, allowing faculty to focus on more complex student needs. The institution plans to expand the AI solution to include virtual tutoring and campus assistance.
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