
    InterVision leverages AWS LLM League and Amazon SageMaker to accelerate AI development for municipal contact centers, demonstrating how fine-tuned models can create specialized, cost-effective generative AI solutions.


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<p>
InterVision accelerated AI development for municipal contact centers using the AWS LLM League program and Amazon SageMaker, focusing on enhancing their ConnectIV CX solution for community engagement services.
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<ul>
<li>Used AWS LLM League to fine-tune large language models for municipal service scenarios</li>
<li>Leveraged Amazon SageMaker JumpStart to develop specialized AI models</li>
<li>Demonstrated how fine-tuning smaller models can be cost-effective and efficient</li>
<li>Developed a competitive, gamified approach to AI model development</li>
<li>Created a customized model for handling municipality-specific procedures</li>
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The program enabled InterVision to compress their AI development cycle, enhance customer interactions, and develop practical generative AI solutions for local government services.
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