How Amazon Worldwide Returns & ReCommerce enhanced analytics capabilities with Amazon Q in QuickSight
Business Intelligence Blog
Amazon's Worldwide Returns & ReCommerce (WWRR) organization transformed its analytics capabilities by migrating to Amazon QuickSight, addressing significant data and reporting challenges.
- Migrated from a limited reporting system managing 6.1 PB of data
- Implemented QuickSight in three phases from June 2023 to 2025
- Created over 1,000 dashboards and 130+ datasets
- Developed an innovative R&R Data Assistant using Amazon Q in QuickSight
- Reduced visual latency from 45 to 7.44 seconds
- Achieved $700,000 in annual licensing cost savings
- Enabled 55,000 self-serve analysis sessions in 2024
The solution provides enhanced self-service analytics, improved performance, and advanced natural language capabilities for over 4,000 users across business, finance, operations, and tech teams.
The AWS News Feed is currently looking for gold sponsors. If you want to support the AWS community and reach a large audience of AWS professionals, consider sponsoring the AWS News Feed.
Related articles
2025
2024
2025
2025
The AWS News Feed is currently looking for silver sponsors. If you want to support the AWS community and reach a large audience of AWS professionals, consider sponsoring the AWS News Feed.