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Integrating ServiceNow OT Asset Workspaces with AWS IoT SiteWise Asset Models

Internet of Things Blog



This article explains how to integrate ServiceNow OT Asset Workspaces with AWS IoT SiteWise Asset Models using an automated solution that synchronizes asset data across IT and operational technology (OT) systems.

  • Addresses the challenge of manually maintaining consistent asset information across different systems
  • Uses AWS services like Amazon AppFlow, AWS Glue, Amazon S3, and AWS IoT SiteWise for integration
  • Involves a two-phase data flow: - Ingest phase: Pulling asset data from ServiceNow into Amazon S3 - Import phase: Transforming data and importing into AWS IoT SiteWise
  • Enables automated synchronization of asset hierarchies and properties
  • Eliminates manual updates and reduces potential errors in asset management

The solution provides a comprehensive approach to maintaining consistent asset information across IT and OT platforms, improving operational efficiency and data management.



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