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WestCare uses AWS to give clinicians more time to focus on healing

Public Sector Blog



WestCare, a nonprofit serving over 55,000 individuals annually, used AWS services to transform healthcare delivery and reduce administrative burden through their Strategic Project for Integrating Resilient and Intelligent Technologies (SPIRIT).

  • Clinicians previously spent 230,000 hours on documentation in 2023
  • AWS Imagine Grant funded the project, providing cash and cloud credits
  • Key AWS technologies used: Amazon Bedrock, Amazon EC2, AWS Glue, Amazon S3, AWS HealthLake
  • Project goals include reducing documentation time by 50% and increasing patient throughput by 20%
  • Generative AI helps create draft clinical documentation, freeing clinicians to focus on patient care

The initiative demonstrates how technology can help nonprofits address workforce challenges and improve service delivery by giving clinicians more time to focus on healing.



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