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AWS Support Center Console now supports screen sharing for troubleshooting support cases

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This article announces that AWS Support Center Console now supports screen sharing for troubleshooting support cases.

  • Request virtual meetings directly from active chat or call sessions
  • Join support calls with one-click meeting bridge links
  • Share screens during meetings for better troubleshooting
  • Access case details seamlessly during virtual meetings
  • All support interactions remain within AWS Support Center console

In summary, AWS Support Center Console now enables screen sharing and virtual meetings to streamline support case troubleshooting and improve the overall support experience.

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