Build an AI-powered website assistant with Amazon Bedrock

This article demonstrates how to build an AI-powered website assistant using Amazon Bedrock and Amazon Bedrock Knowledge Bases to provide instant customer support.

• Uses Retrieval-Augmented Generation (RAG) to retrieve relevant information from knowledge bases
• Crawls website content and indexes S3 documents into Amazon Bedrock Knowledge Bases
• Implements role-based access control separating internal and external user data
• Deploys serverless architecture using ECS, Lambda, and Amazon Cognito for authentication
• Uses Amazon Nova Lite LLM to generate AI-powered responses to customer queries
• Includes automated CI/CD deployment via AWS CDK
• Provides step-by-step setup including knowledge base creation, data source configuration, and infrastructure deployment

This solution enables businesses to reduce support team workload by providing customers instant answers from documentation while protecting internal data through access controls.