How the U.S. Department of the Treasury is using a human-centered approach to scale AI innovation

This article details how the U.S. Department of the Treasury is implementing a human-centered approach to AI adoption and scaling AI innovation across the agency.

• Treasury established federated AI governance structure with AI Governance Board and Transformation Office
• Dual-track approach: immediate AI deployment for staff productivity plus long-term strategic initiatives
• Focus on supporting and training staff to work with AI rather than replacing them
• Cultural shift from questioning AI use to expecting it as standard practice
• AI literacy programs made eligible for tax-free education assistance under IRS code
• Treasury Office of Terrorism and Financial Intelligence uses AI to detect fraud and money laundering
• AI-driven processes recovered $1 billion in fraudulent payments in single fiscal year
• AI enhances human capabilities while keeping people as decision-makers and creators

Treasury demonstrates effective government modernization by prioritizing people-centered AI adoption, positioning the department as a federal AI leadership example.