AWS DevOps Agent is now generally available

This article announces the general availability of AWS DevOps Agent, an AI-powered operations assistant that resolves incidents and optimizes application reliability across AWS, multicloud, and on-premises environments.

• Autonomously triages incidents and reduces mean time to resolution from hours to minutes
• Investigates applications in Azure and on-premises environments
• Integrates with observability tools, runbooks, code repositories, and CI/CD pipelines
• Adds custom agent skills to extend capabilities
• Creates custom charts and reports for operational insights
• Analyzes historical incident patterns to prevent future outages
• AWS Support customers receive monthly credits based on support tier

AWS DevOps Agent provides autonomous incident management and operational optimization, significantly reducing resolution times and enabling proactive outage prevention.