Continuing to support flexibility and control for UK customers
Networking & Content Delivery Blog
This article announces AWS's new UK Customer Addendum, formalizing customer rights around multi-cloud flexibility, data portability, and provider switching.
- Establishes clear switching process with defined timelines and AWS support assistance
- Customers can continue using AWS services during transitions to other providers
- Free data transfer credits for customers switching providers (announced 2024)
- Reduced rates for data transfers between providers in multi-cloud scenarios
- Applies automatically to all UK-based customers with no action required
- Covers individual service or entire account switches with full transparency
The addendum reinforces AWS's commitment to customer choice and control over technology decisions, including multi-cloud strategies and workload portability.
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