Announcing general availability of Amazon WorkSpaces for AI agents

This article announces the general availability of Amazon WorkSpaces for AI agents, enabling AI agents to securely access and operate desktop applications through managed cloud workspaces.

• AI agents can operate legacy desktop applications like ERPs, CRMs, and mainframes without modernization
• Agents inherit identity controls, network isolation, and compliance boundaries from human user infrastructure
• MCP tool forwarding improves accuracy, reduces latency, and lowers costs compared to computer use tools
• Real-time session control provides live visibility and mid-session access revocation capabilities
• Domain-joined fleet support enables agents to operate under existing Active Directory identities
• Pricing scales based on active session time and works with any agent framework using Model Context Protocol

WorkSpaces for AI agents enables enterprises to automate critical business processes on legacy applications while maintaining governance and compliance requirements.