Evolving from legacy BI to agentic AI at Tradeshift with Amazon Quick

This article describes how Tradeshift, an AI-powered accounts payable platform, migrated from a legacy BI tool to Amazon Quick, an agentic AI workspace with natural language querying, automated workflows, and research capabilities.

• Legacy BI tool limited to 10,000 rows per query and consumed 50% of one FTE's capacity for maintenance
• Amazon Quick deployment achieved 30x faster query response times and 40% reduction in total cost of ownership
• Built three-layer analytics architecture: 16 embedded QuickSight dashboards, conversational AI access, and tiered data autonomy (Standard and Premium tiers)
• Internal teams save 8.5 hours weekly on manual reporting; external customers save 6-8 hours per week
• Embedded analytics generated 2% incremental annual recurring revenue and improved customer retention by 10%
• AP Auditor chat agent enables self-service natural language queries without SQL knowledge or BI team dependency
• Achieved 98% internal adoption and 50% active monthly adoption among enterprise buyers within first year

Tradeshift transformed analytics from a cost center into a revenue-generating product by leveraging agentic AI to democratize data access and eliminate manual reporting bottlenecks.