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Operating in the agentic era: AIOps sessions at re:Invent 2026

AWS Cloud Operations Blog



This article outlines the AIOps track at AWS re:Invent 2026, showcasing how AI agents handle operational work including incident investigation, code review, and proactive improvements.

  • Strategy sessions on agentic operations maturity and incident prevention before firefighting
  • AWS DevOps Agent sessions demonstrating autonomous incident investigation and MTTR reduction
  • Hands-on workshops and builders' sessions for investigating complex workloads end-to-end
  • Custom SRE agent building using MCP, ACP, and A2A protocols for operational workflows
  • Safe remediation with approval gates, guardrails, and audit loops for compliance
  • Release management rethinking for agentic coding tools and production intelligence for modernization
  • Customer case studies from Best Buy, Verisk, Infor, BMG Bank, and Capital One

The conference provides learning paths for newcomers to agentic operations, hands-on practitioners, and teams building custom agents with governance and auditability requirements.



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