Ryanair empowers cabin crew with new employee app built on AWS
Industries Blog
The article discusses how Ryanair, Europe's largest airline, worked with Amazon Web Services (AWS) to develop a new cabin crew app called Ryanair Connect, empowering its 15,000 cabin crew members.
Specifically, the article covers:
- The complex scheduling challenge Ryanair faced with managing cabin crew schedules across multiple bases and thousands of flights daily
- How Ryanair got the idea for the app after a visit to an Amazon fulfillment center and seeing Amazon's employee app
- The collaboration between Ryanair and AWS teams to build Ryanair Connect using AWS serverless services and an event-driven architecture
- Key features of Ryanair Connect, such as real-time schedule visibility, shift swap requests, and standby crew management
- The successful launch of Ryanair Connect and the roadmap for further improvements, including exploring generative AI capabilities
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