Derive meaningful and actionable operational insights from AWS Using Amazon Q Business
Machine Learning Blog
This article shows how to use Amazon Q Business, a generative AI service, to derive insights from AWS Support cases, Trusted Advisor checks, and Health data. The solution ingests this data into Amazon Q Business using its native connectors and provides a chatbot interface to query the data and receive recommendations and insights.
Specifically, the article covers:
- Overview of the solution and its components
- Prerequisites and steps to deploy the solution
- Details on the Support Collector module to aggregate data from linked AWS accounts
- Integrating the solution with IT service management systems like ServiceNow, Jira, etc.
- Using the Amazon Q Business web experience to query the data and get insights
- Sample prompts to test the solution
- Cleanup steps to delete the deployed resources
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