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Enhancing Just Walk Out technology with multi-modal AI

Machine Learning Blog



This article discusses the latest advancements in Amazon's Just Walk Out technology, which allows customers to shop without needing to check out. It introduces a new multi-modal AI system that enhances the accuracy and scalability of the technology.

Specifically, the article covers:

  • The challenges of handling complex shopping scenarios with previous versions of Just Walk Out technology
  • The solution: a new multi-modal foundation model (FM) designed specifically for retail environments
  • Key features of the multi-modal FM, including flexible data inputs, AI tokens for representing shopper journeys, and continuously updating receipts
  • The training process for the FM, involving auxiliary tasks, data flywheel, pre-training, and fine-tuning
  • The benefits of the new system, such as improved accuracy, scalability, and adaptability to new store formats and customer behaviors


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