Achieving business-aware AWS infrastructure Visibility with ServiceNow

The article discusses how ServiceNow IT Operations Management (ITOM) platform enables organizations to discover and maintain an accurate inventory of their AWS Cloud infrastructure resources, providing comprehensive visibility and business alignment.

Specifically, the article covers:

• The importance of AWS resource discovery for regulatory compliance, cost optimization, security, and business alignment
• ServiceNow ITOM's different approaches to AWS resource discovery:
  • Cloud Topology Discovery (Cloud Discovery, AWS Service Graph Connector)
  • OS-Level Discovery (Agentless, Agent-based, Service Graph Connector)
  • Kubernetes Discovery (Cloud Discovery, Agentless, Cloud Native Operations for Visibility, Service Graph Connector for OpenTelemetry)
• Outcomes of ServiceNow ITOM's AWS Resource Discovery, including resource identification, visibility, compliance management, and operational efficiency
• Conclusion highlighting the importance of effective AWS resource discovery and the partnership between AWS and ServiceNow for digital transformation initiatives