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Create a next generation chat assistant with Amazon Bedrock, Amazon Connect, Amazon Lex, LangChain, and WhatsApp

Machine Learning Blog



This article discusses how to create a next-generation chat assistant by integrating Amazon Bedrock, Amazon Connect, Amazon Lex, LangChain, and WhatsApp.

Specifically, the article covers:

  • Overview of the solution architecture that combines these services to build a contextual AI assistant
  • Prerequisites needed, including AWS account, model access, WhatsApp business account, and data to ingest
  • Step-by-step deployment instructions using AWS CloudFormation templates
  • How to configure Amazon Connect for WhatsApp integration
  • Testing and cleanup instructions
  • Conclusion highlighting potential next steps like customization and performance analysis


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