Bringing the Power of AWS Generative AI to Infor’s Industry-First Approach

The article discusses how Infor is leveraging AWS generative AI services to transform enterprise software and solve industry-specific challenges through their Infor GenAI Platform.

• Infor uses Amazon Bedrock to build generative AI capabilities across three core business spheres
• Created three key generative AI components:
  • Embedded Experiences: AI-powered content generation within CloudSuites
  • GenAI Assistant: Conversational AI for enterprise data and task orchestration
  • GenAI Knowledge Hub: Self-service documentation using Retrieval Augmented Generation
• Prioritizes data privacy, security, and ethical AI use with a 'human-in-the-middle' approach
• Aims to enhance customer experiences, boost employee productivity, and optimize business processes

The collaboration between Infor and AWS provides a trusted path for organizations to integrate generative AI into their digital transformation efforts.