Customer contact week 2025: Transform your contact center with AI-powered innovation
Contact Center Blog
AWS will be sponsoring Customer Contact Week 2025 in Las Vegas, showcasing how AI and intelligent automation are transforming customer contact centers. The event will highlight AWS's Amazon Connect platform and its innovative approaches to customer experience.
- Event dates: June 9-12, 2025
- Key focus areas include AI-powered customer experiences and omnichannel engagement
- Workshops and panels will demonstrate practical AI implementations
- Sessions will cover topics like unified data, generative AI, and continuous innovation
- Customer success stories from companies like United Airlines and TELUS will be featured
The event aims to show how organizations can leverage AI to create more personalized, efficient, and intelligent customer interactions across various touchpoints.
The AWS News Feed is currently looking for gold sponsors. If you want to support the AWS community and reach a large audience of AWS professionals, consider sponsoring the AWS News Feed.
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The AWS News Feed is currently looking for silver sponsors. If you want to support the AWS community and reach a large audience of AWS professionals, consider sponsoring the AWS News Feed.